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At Twisted X Sales, we value your trust as much as we value the craftsmanship in our premium western boots. This Privacy Policy explains how we collect, use, and protect your personal information when you visit bootsdiscounts.com.

1. Information We Collect

Just like we carefully select materials for our boots, we carefully handle your data. We collect:

  • Personal Information: Name, email, shipping/billing addresses, phone number when you make a purchase or create an account
  • Payment Information: Credit/debit card details (processed securely through PCI-compliant services – we never store full card numbers)
  • Order Details: Your boot preferences, sizes, and purchase history
  • Technical Data: IP address, browser type, device information for website optimization
  • Communication Records: Emails or messages sent to our customer service

2. How We Use Your Information

We use your data with the same care we put into crafting our boots:

  • Process your orders and deliver your premium footwear
  • Provide customer support for your boot needs
  • Improve our website and product offerings
  • Send you relevant offers (only if you opt-in)
  • Prevent fraud and ensure transaction security
  • Comply with legal obligations

3. Data Sharing & Disclosure

We treat your information like family – we don’t share it unnecessarily:

  • Service Providers: Only with trusted partners who help operate our business (payment processors, shipping carriers)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In case of merger or sale, with appropriate protections
  • Never Sold: We don’t sell your personal information to third parties

4. Data Storage & Security

We protect your data like we protect feet in our work boots:

  • Secure servers with industry-standard protections
  • 256-bit SSL encryption for all transactions
  • Regular security audits
  • Limited employee access to personal data
  • Data retained only as long as necessary

5. Your Rights

You have rights regarding your information:

  • Access, correct, or delete your personal data
  • Opt-out of marketing communications
  • Request data portability
  • Withdraw consent (where applicable)
  • Lodge complaints with data protection authorities

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Our website uses cookies – small files that help us:

  • Remember your preferences and cart items
  • Analyze website traffic and performance
  • Deliver relevant advertising (if you consent)

You can manage cookies through your browser settings. Disabling some cookies may affect website functionality.

7. International Data Transfers

As we serve customers globally (except some Asian regions), your data may be transferred to and processed in the United States, protected under appropriate safeguards.

8. Children’s Privacy

While we sell kids’ boots, our website isn’t directed at children under 13. We don’t knowingly collect their data without parental consent.

9. Policy Updates

We may update this policy occasionally – we’ll notify you of significant changes through our website or email.

10. Contact Us

For privacy questions or concerns, reach out to our friendly team:

Twisted X Sales
199 Snyder Avenue, [State], USA
Email: [email protected]

Thanks for trusting us with your boot needs and your information. We treat both with the care and respect they deserve.

Happy Trails,
The Twisted X Sales Team